Important customer information

All of Royal Crown Derby paperweights listed are as described and details of boxes are in the description.

I offer a return service which is as follows:

1)You may return the piece if damage is found which i have missed. I will offer a replacement piece and a return postage refund.

2)If the piece is to be returned due to the fact that you no longer require it. I will not refund the return postage and a 10% re-stocking charge will be deducted from the refund.

3)Any returns/problems must be notified within      5 working days of delivery to qualify.

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